As a salon owner, you know how important it is to have an engaged team of beauty therapists helping to create the ultimate customer experience. It’s also vital that your employees are motivated and passionate about what they do in order to deliver high-quality services and leave clients feeling satisfied. However, understanding what truly motivates your salon staff can be tricky — especially when it comes to uncovering the underlying ‘why’ behind their actions. In this article, we’ll explore some practical strategies for learning more about what makes your beauty therapists tick and how these insights can be leveraged for improved team engagement within your business. Ready? Let’s dive in!